How is this different from roleplaying with my reps myself?

It doesn't replace you, it replaces the reps you never get to. A manager realistically runs a handful of roleplays a week. TrackPoint runs a scored one for every rep, every week, and hands you the results so your time goes to the two people who actually need it.

Can we score against our own methodology?

Sales roleplays are scored against a built-in methodology rubric on every plan. On Enterprise you define your own criteria in your own words, up to 30 per roleplay, so a score means the same thing it means in your pipeline review. If your methodology is written down, upload it and TrackPoint drafts the criteria.

Does it score our real customer calls?

No. TrackPoint is for practice before the conversation, not monitoring during it. You can upload a recording of a call that went badly and turn the hard moments into a roleplay the whole team runs, and the calendar integration can trigger a rehearsal before a scheduled meeting.

What does a rep actually do?

They open a link and talk to an AI buyer by voice in the browser. The buyer pushes back the way your real buyers push back, and reacts to how the rep asks rather than reading from a script. The session ends in a scored transcript showing which moments cost them.

TrackPoint × Edwards MBATrackPoint is bringing AI roleplays to the Edwards School of Business MBA programRead the story

Try a Roleplay Sign In

For sales leaders and enablement

Know who can sell it before they're on a call

Q: How long before a team is running?

Most teams publish their first roleplay the same day and have reps practicing within the week. You upload a playbook, a battlecard or a call recording, TrackPoint drafts the buyer and the scoring criteria, and you edit both before anyone sees it. There is nothing to integrate.

Certify the pitch. Recertify every quarter.

Your reps run AI roleplays built from your playbook, your battlecards and your call recordings. You set the passing score. You see who cleared it and who needs another round.

Try a Roleplay Book a Demo

Session scorecard

83/ 100

Proficient

Set Expectations88
Built Rapport94
Clarifying QuestionsFocus area72
Achieved Goals86
Planned Next Steps75

Evidence

02:14 “I hear that the timeline is the concern. Let me come back to you Thursday with two options.”

Next time: name who owns the follow-up, not just the date.

Trusted by training teams

University of Saskatchewan

What We Hear from Sales Leaders

I've got nine AEs and three BDRs. I get to maybe two roleplays a week if nothing blows up.

Everyone pitches it a bit differently. I find out whose version doesn't work when we lose the deal.

Last class got signed off by presenting to me on a Friday afternoon. That's not a bar.

My VP asked what the last training actually changed and I didn't have an answer for her.

Three Ways TrackPoint Keeps Your Team Winning

From tomorrow's meeting to last quarter's calls.

Prepare for the meeting in front of them

Big demo tomorrow? CFO joining the call? A rep spins up a roleplay that mirrors the exact meeting, defines the buyer's industry, role and objections, and practices until it lands.

Discovery calls and product demos
Negotiation, close and renewals
Executive presentations

Drill the skills between deals

Skills decay without reps. Assign a short roleplay every week so objection handling, discovery and your methodology stay sharp when there is no live deal to practice on.

The objections that actually stall your deals
New messaging and positioning
Methodology reinforcement

Turn real calls into practice

Upload a recording of a call that went sideways and TrackPoint turns the hard moments into a roleplay the whole team can run. The objection that lost the deal becomes the drill everyone rehearses.

Lost-deal debriefs
Recurring objections
Patterns from your top reps

Built for Sales Leaders Who Need Proof

Your material

Build the buyer from your own playbook

Drop in a playbook, a battlecard or a call recording. TrackPoint drafts the buyer, the situation and the scoring criteria, and you edit all three before a rep sees it.

The skeptical CFO, the champion, the gatekeeper
Scored against your messaging, not a generic rubric
More than 20 ready-made sales roleplays included

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

Readiness

See who is ready before the buyer does

Every rep's score on every competency, with the weakest one across the team called out. That is the one to spend Monday's pipeline review on.

Click into any session for the transcript and recording
Export per-rep scores as CSV
Compare this quarter against last

Team readiness

ABCDEFGHIJKL

Set Expectations453445

Built Rapport544534

Clarifying Questions332323

Achieved Goals454454

Planned Next Steps343234

Weakest across the team

Clarifying Questions

What Your Reps Get

Feedback with the receipts

Every criterion scored 1 to 5 with the quoted line from the transcript that earned the score, so the coaching note points at something the rep actually said.

A private place to be bad at it

Nobody watches the first attempt. Reps run it as many times as they need before it counts, which is the opposite of practicing on a live prospect.

A bar that does not move

The same passing score for the whole class, so certified means the same thing for the rep who joined in January and the one who joined in June.

What Reps Say

“TrackPoint is surprisingly close to the real thing. It lets you run through realistic sales call scenarios in real time. You can customize the setup and actually talk like you would with a real prospect. It gives me a chance to work through objections, get a feel for how I'm coming across, and tighten up my answers.”

Kevin S.

Sales Representative

Questions Sales Leaders Ask

Explore Related Solutions

Onboarding

Get new AEs and SDRs ready for real conversations before their first call.

Leadership & Difficult Conversations

The conversations your managers have with the team, not the buyer.

TrackPoint vs Hyperbound

How the two compare on roleplays, scorecards and real-call scoring.

Bring Your Pitch. We Will Build the Roleplay on the Call.

Thirty minutes. We turn one page of your playbook into a scored roleplay while you watch, then show you the readiness dashboard.

Try a Roleplay Book a Demo

See how AI roleplays can transform your team's performance.

Transform your team's performance.

Try a Roleplay Book a Demo

What We Hear from Sales Leaders

I've got nine AEs and three BDRs. I get to maybe two roleplays a week if nothing blows up.

Everyone pitches it a bit differently. I find out whose version doesn't work when we lose the deal.

Last class got signed off by presenting to me on a Friday afternoon. That's not a bar.

My VP asked what the last training actually changed and I didn't have an answer for her.

Three Ways TrackPoint Keeps Your Team Winning

From tomorrow's meeting to last quarter's calls.

Prepare for the meeting in front of them

Big demo tomorrow? CFO joining the call? A rep spins up a roleplay that mirrors the exact meeting, defines the buyer's industry, role and objections, and practices until it lands.

Discovery calls and product demos
Negotiation, close and renewals
Executive presentations

Drill the skills between deals

Skills decay without reps. Assign a short roleplay every week so objection handling, discovery and your methodology stay sharp when there is no live deal to practice on.

The objections that actually stall your deals
New messaging and positioning
Methodology reinforcement

Turn real calls into practice

Upload a recording of a call that went sideways and TrackPoint turns the hard moments into a roleplay the whole team can run. The objection that lost the deal becomes the drill everyone rehearses.

Lost-deal debriefs
Recurring objections
Patterns from your top reps

Built for Sales Leaders Who Need Proof

Your material

Build the buyer from your own playbook

Drop in a playbook, a battlecard or a call recording. TrackPoint drafts the buyer, the situation and the scoring criteria, and you edit all three before a rep sees it.

The skeptical CFO, the champion, the gatekeeper
Scored against your messaging, not a generic rubric
More than 20 ready-made sales roleplays included

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

Readiness

See who is ready before the buyer does

Every rep's score on every competency, with the weakest one across the team called out. That is the one to spend Monday's pipeline review on.

Click into any session for the transcript and recording
Export per-rep scores as CSV
Compare this quarter against last

Team readiness

ABCDEFGHIJKL

Set Expectations453445

Built Rapport544534

Clarifying Questions332323

Achieved Goals454454

Planned Next Steps343234

Weakest across the team

Clarifying Questions

What Your Reps Get

Feedback with the receipts

Every criterion scored 1 to 5 with the quoted line from the transcript that earned the score, so the coaching note points at something the rep actually said.

A private place to be bad at it

Nobody watches the first attempt. Reps run it as many times as they need before it counts, which is the opposite of practicing on a live prospect.

A bar that does not move

The same passing score for the whole class, so certified means the same thing for the rep who joined in January and the one who joined in June.

What Reps Say

“TrackPoint is surprisingly close to the real thing. It lets you run through realistic sales call scenarios in real time. You can customize the setup and actually talk like you would with a real prospect. It gives me a chance to work through objections, get a feel for how I'm coming across, and tighten up my answers.”

Kevin S.

Sales Representative