How is this different from our LMS?

An LMS tells you someone finished a module. TrackPoint tells you whether they can hold the conversation. Every session is scored against criteria you set, with the quoted line of transcript behind each score, so you report on capability instead of completion.

How long does setup take?

Most teams publish their first roleplay the same day. Upload a policy, a leadership framework or a call recording and TrackPoint drafts the character, the situation and the scoring criteria for your team to edit. There is no integration work and no data migration.

Can we use our own competency framework?

Yes, on the Enterprise plan. You write up to 30 criteria per roleplay in your own words, so a score here means the same thing it means in your performance review. Every plan scores against five default criteria with quoted evidence.

Does it replace our facilitators?

No. It covers the practice they never had time to run. Your facilitators stay the place people go for judgement and context, and the scores tell them which competency to spend the next session on rather than guessing.

Is our data used to train AI models?

Never, on any plan. Recordings and transcripts stay inside your organization's account, encrypted in transit and at rest on Google Cloud, and are never shared outside it. Security documentation is available for your IT and procurement teams.

TrackPoint × Edwards MBATrackPoint is bringing AI roleplays to the Edwards School of Business MBA programRead the story

Try a Roleplay Sign In

For learning and development teams

Report on capability, not completion

Your people practice the conversations their job actually depends on, built from your own material. You get a score per person per competency instead of a completion rate.

Book a Demo Try a Roleplay

Team readiness

ABCDEFGHIJKL

Set Expectations453445

Built Rapport544534

Clarifying Questions332323

Achieved Goals454454

Planned Next Steps343234

Weakest across the team

Clarifying Questions

Trusted by training teams

University of Saskatchewan

What We Hear from L&D Leaders

We spent six figures last quarter. Two months later nobody can name the framework.

I can report attendance and satisfaction. Neither of those is a skill.

Role-play works, but I can't run it across 500 people without pulling my best performers off the floor.

Every year I defend the budget with a completion rate and hope nobody asks a harder question.

The Training Problem, in Numbers

70%

Of training content is forgotten within 24 hours without reinforcement

Ebbinghaus forgetting curve

$1,252

Average spend per employee on training that rarely includes practice

Training Industry Report

12%

Of employees apply what they learned back on the job

24x7 Learning workplace survey

One Platform, Every Department

Managers

Reviews, feedback, conflict and accountability, rehearsed against your own leadership framework.

Performance reviews
Underperformance
Conflict between reports

Learn more

New hires

A structured sequence that gets a class ready before they talk to anyone who matters.

Week-by-week progression
One bar for every class
Certified, with a date

Learn more

Client-facing teams

Sales calls, escalations and the conversations where the wrong sentence costs money.

Objection handling
Escalations and saves
Renewals

Learn more

Built from the material you already own

Drop in a policy, a leadership framework or a recording. TrackPoint drafts the character, the situation and the scoring criteria, and your team edits all three.

No scenario authoring from scratch
Scored against your competencies, not a generic rubric
More than 20 ready-made roleplays to start from

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

What Training Leaders Say

“We embedded TrackPoint into our MBA curriculum. Our graduates are ready to communicate with clarity and authority.”

Dr. Mark Klassen

Associate Dean, Edwards School of Business

Questions L&D Leaders Ask

Explore Related Solutions

Leadership & Difficult Conversations

Reviews, conflict and feedback, rehearsed before they happen.

Human Resources

Terminations, investigations and a record of who was trained.

Training Agencies

Deliver practice to your clients between sessions, under your brand.

Bring One Policy You Already Train On

Thirty minutes. We turn it into a scored roleplay while you watch, then show you the readiness dashboard.

Try a Roleplay Book a Demo

See how AI roleplays can transform your team's performance.

Transform your team's performance.

Try a Roleplay Book a Demo

TrackPoint × Edwards MBATrackPoint is bringing AI roleplays to the Edwards School of Business MBA programRead the story

Try a Roleplay Sign In

For learning and development teams

Report on capability, not completion

Your people practice the conversations their job actually depends on, built from your own material. You get a score per person per competency instead of a completion rate.

Book a Demo Try a Roleplay

Team readiness

ABCDEFGHIJKL

Set Expectations453445

Built Rapport544534

Clarifying Questions332323

Achieved Goals454454

Planned Next Steps343234

Weakest across the team

Clarifying Questions

Trusted by training teams

University of Saskatchewan

What We Hear from L&D Leaders

We spent six figures last quarter. Two months later nobody can name the framework.

I can report attendance and satisfaction. Neither of those is a skill.

Role-play works, but I can't run it across 500 people without pulling my best performers off the floor.

Every year I defend the budget with a completion rate and hope nobody asks a harder question.

The Training Problem, in Numbers

70%

Of training content is forgotten within 24 hours without reinforcement

Ebbinghaus forgetting curve

$1,252

Average spend per employee on training that rarely includes practice

Training Industry Report

12%

Of employees apply what they learned back on the job

24x7 Learning workplace survey

One Platform, Every Department

Managers

Reviews, feedback, conflict and accountability, rehearsed against your own leadership framework.

Performance reviews
Underperformance
Conflict between reports

Learn more

New hires

A structured sequence that gets a class ready before they talk to anyone who matters.

Week-by-week progression
One bar for every class
Certified, with a date

Learn more

Client-facing teams

Sales calls, escalations and the conversations where the wrong sentence costs money.

Objection handling
Escalations and saves
Renewals

Learn more

Built from the material you already own

Drop in a policy, a leadership framework or a recording. TrackPoint drafts the character, the situation and the scoring criteria, and your team edits all three.

No scenario authoring from scratch
Scored against your competencies, not a generic rubric
More than 20 ready-made roleplays to start from

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

What Training Leaders Say

“We embedded TrackPoint into our MBA curriculum. Our graduates are ready to communicate with clarity and authority.”

Dr. Mark Klassen

Associate Dean, Edwards School of Business

Questions L&D Leaders Ask

Explore Related Solutions

Leadership & Difficult Conversations

Reviews, conflict and feedback, rehearsed before they happen.

Human Resources

Terminations, investigations and a record of who was trained.

Training Agencies

Deliver practice to your clients between sessions, under your brand.

Bring One Policy You Already Train On

Thirty minutes. We turn it into a scored roleplay while you watch, then show you the readiness dashboard.

Try a Roleplay Book a Demo

See how AI roleplays can transform your team's performance.

Transform your team's performance.

Try a Roleplay Book a Demo