How does this fit our existing onboarding?

Keep the shadowing and the classroom. The roleplays are what a new hire does on the days they would otherwise be reading, and week four becomes a checkpoint the program never had. Nobody moves to live conversations until they've cleared the same bar as everyone else.

How long does setup take?

Upload an onboarding doc, a policy or a recording of a good call and TrackPoint drafts the character, the situation and the scoring criteria for you to edit. Most teams publish the first roleplay the same day. There is nothing to install and nothing to integrate.

What if someone doesn't pass?

They try again, as many times as they need, and only the best score counts toward the bar, so a bad first run costs nothing. Their manager sees who is still short and which criterion they keep missing, which is usually the same one across the class.

Does it repeat for the next class?

Yes. Assign the same sequence to the next cohort, or set it to repeat quarterly so the whole team recertifies rather than only new joiners. TrackPoint reissues it automatically with a fresh due date.

TrackPoint × Edwards MBATrackPoint is bringing AI roleplays to the Edwards School of Business MBA programRead the story

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For onboarding and enablement

Get new hires ready in weeks

Ramp in weeks, not months.

Stop losing months to onboarding that nobody can measure. New hires practice your real conversations, handle the hard moments, and clear a passing score before they talk to anyone who matters.

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Assignment progress

Difficult feedback

Repeats quarterly · pass at 80

Due Mar 28

Completed

78%

Average

Overdue

Amara BelloPassed88
Chen DengPassed84
Elena FischerIn progress71
Grace HallOverdue-

Trusted by training teams

University of Saskatchewan

What We Hear About the First 90 Days

They shadow for two weeks and then we put them on a live call and hope.

Ramp depends on which manager they got. One class was fine in a month, another took six.

Onboarding finished on paper. Whether it worked, we find out when a deal goes sideways.

My best rep spends half her week training new people. That's the actual cost.

A Structured Path from Day One to Ready

Assign a sequence that mirrors your real conversations. Each week raises the difficulty.

1Week 1
Learn the basics
Practise your key messages and the questions that matter against a friendly AI character who lets them finish a sentence.
2Week 2
Handle objections
Face skeptical and dismissive characters. Work through the objections your team actually hears, one at a time.
3Week 3
Run full conversations
Complete an end-to-end conversation in a single session, from opening to next steps, without a script to fall back on.
4Week 4
Clear the bar
The same roleplay everyone else has to pass, scored against the same criteria. Passing is a date and a score, not an opinion.

What the Program Owner Sees

Your material

Built from the onboarding docs you already have

Upload the playbook, the policy or a recording of a good call. TrackPoint drafts the character, the situation and the scoring criteria, and you edit all three.

No scenario authoring from scratch
More than 20 ready-made roleplays to start from
Scored against your messaging, not a generic rubric

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

Built for Training Leaders, Used by New Hires

One bar for every class

The same passing score in January and in June, so ready means the same thing regardless of who onboarded them or how busy that month was.

Your best people stay on their job

New hires get their repetitions without pulling a top performer off the floor to play the customer for the fourth time this week.

Feedback with the receipts

Every criterion scored 1 to 5 with the quoted line from the transcript that earned it, so a new hire knows exactly which sentence cost them.

Questions About Onboarding

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Bring One Week of Your Onboarding Plan

Thirty minutes. We turn it into a scored roleplay sequence while you watch, then show you what the class looks like in the dashboard.

Try a Roleplay Book a Demo

See how AI roleplays can transform your team's performance.

Transform your team's performance.

Try a Roleplay Book a Demo

What We Hear About the First 90 Days

They shadow for two weeks and then we put them on a live call and hope.

Ramp depends on which manager they got. One class was fine in a month, another took six.

Onboarding finished on paper. Whether it worked, we find out when a deal goes sideways.

My best rep spends half her week training new people. That's the actual cost.

A Structured Path from Day One to Ready

Assign a sequence that mirrors your real conversations. Each week raises the difficulty.

1Week 1

Learn the basics

Practise your key messages and the questions that matter against a friendly AI character who lets them finish a sentence.

2Week 2

Handle objections

Face skeptical and dismissive characters. Work through the objections your team actually hears, one at a time.

3Week 3

Run full conversations

Complete an end-to-end conversation in a single session, from opening to next steps, without a script to fall back on.

4Week 4

Clear the bar

The same roleplay everyone else has to pass, scored against the same criteria. Passing is a date and a score, not an opinion.

What the Program Owner Sees

Your material

Built from the onboarding docs you already have

Upload the playbook, the policy or a recording of a good call. TrackPoint drafts the character, the situation and the scoring criteria, and you edit all three.

No scenario authoring from scratch
More than 20 ready-made roleplays to start from
Scored against your messaging, not a generic rubric

Roleplay builder

Source

Performance review guide.pdf
Escalation policy.docx
Team call - Mar 12.mp4

Built for Training Leaders, Used by New Hires

One bar for every class

The same passing score in January and in June, so ready means the same thing regardless of who onboarded them or how busy that month was.

Your best people stay on their job

New hires get their repetitions without pulling a top performer off the floor to play the customer for the fourth time this week.

Feedback with the receipts

Every criterion scored 1 to 5 with the quoted line from the transcript that earned it, so a new hire knows exactly which sentence cost them.