Private, judgment-free practice
Practice the conversations people avoid
Tough feedback. Conflict. Saying no. Telling someone it isn't working.
These are the conversations that decide whether trust holds, and the ones almost nobody gets to rehearse. TrackPoint gives your people an AI counterpart who pushes back, so the first attempt is not the real one.
- Set Expectations88
- Built Rapport94
- Clarifying QuestionsFocus area72
- Achieved Goals86
- Planned Next Steps75
Evidence
02:14 “I hear that the timeline is the concern. Let me come back to you Thursday with two options.”
Next time: name who owns the follow-up, not just the date.
Hard Conversations Don't Get Easier by Avoiding Them
I rewrote the email four times because I didn't want to have the conversation.
I softened it so much she left thinking everything was fine.
It had been going on for six months before I finally said something.
I know what I'm supposed to say. I've never once said it out loud before doing it for real.
Every Hard Conversation, Rehearsed
Not only for managers. Anyone who has to say the difficult thing.
Tough feedback
Say the thing clearly without flattening the person. Practise the sentence most people soften until it stops meaning anything.
Conflict and de-escalation
Someone is angry and it is aimed at you. Practise lowering the temperature instead of matching it or folding.
Saying no and pushing back
Decline the request, hold the deadline, or tell a senior stakeholder their idea will not work, without burning the relationship.
Delivering bad news
A decision someone will not like, a project cancelled, an answer they were hoping would be different. Practise the opening thirty seconds that set the whole tone.
Why It Works
The counterpart pushes back
It gets defensive, argues, goes quiet, or changes the subject, the way a real person does. Practising against someone agreeable teaches nothing.
Nobody sees the first attempt
The reason these conversations go badly is that the first live one is also the first rehearsal. Here it is the fourth.
Feedback with the receipts
Every criterion scored 1 to 5 with the quoted line from the transcript that earned it, so the note points at something that was actually said.
Common Questions
Explore Related Solutions
Give Your People a Place to Practice the Hard Stuff
Thirty minutes. Bring one conversation your team avoids and we will turn it into a scored roleplay while you watch.
Transform your team's performance.